We want you to be confident in your purchase of Omni Console. This policy explains how refunds work. Purchases and refunds are processed by our merchant of record, Paddle.
Try before you buy
Every feature of Omni Console is free to use for 30 days, with no account and no payment details — so you can try everything before you buy.
14-day money-back guarantee
If you purchase a licence and you’re not satisfied, you may request a full refund within 14 days of purchase, for any reason — no questions asked. We’ll refund the full amount to your original payment method. It’s a straightforward, full money-back guarantee.
How to request a refund
Email [email protected] from the address you used at checkout, including your order number or Paddle receipt. We’ll arrange the refund through Paddle, which processes it to your original payment method. Refund processing times depend on your bank or payment provider.
Statutory rights
Nothing in this policy affects any mandatory consumer-protection or withdrawal rights you have under the laws of your country of residence, including any statutory right to cancel. Where such rights apply, they are in addition to the guarantee above.
Merchant of record
Because Paddle is the merchant of record for your purchase, Paddle’s buyer terms also apply to refunds and billing. You can contact us at any time and we’ll coordinate with Paddle on your behalf.
Contact
Omnicore Stratejik Teknolojiler Ltd. Şti. — [email protected].